The impossible happened: a phone solicitor hung up on me.
I didn’t think it was possible to be cut off by someone who trolls the phone lines every day looking for suckers to foolishly answer their cell phones, but I managed to do it during a drive through New Haven, CT.
And though I try very hard to be kind to people, particularly with the season of Lent upon us, I have no regrets about standing up to someone who has called my phone 20 times over the past week and asking a simple question:
“What do you want?”
“You don’t have to be rude to me ma’am,” said the telemarketer. “I’m not being rude to you. Why are you being rude to me?”
I wasn’t being rude, though I was blunt and impatient. Whoever is behind this number, which pops up as “preferred” on my cell phone, has called me dozens of times, including 13 times on Saturday during a family excursion to visit my son at college. They even called during dinner on Saturday night, though I quickly ignored the call.
As I see it, calling anyone 13 times in one day is harassment. It’s one thing if they’re calling for a charitable cause – I can usually summon my manners and tell them I don’t make donations over the phone. But having your phone ring repeatedly and seeing the same number pop up is maddening.
Like the majority of Americans, I can’t stand phone solicitors and don’t ordinarily answer their calls. In my opinion, they have ruined cell phones by polluting us with unwanted and in some cases, illegal calls. The beauty of cell phones when they first came out was solicitors could not call them. But that changed in 2012, and boy, they’re making up for lost time.
If I see an unfamiliar number, I usually just hit “ignore,” “sorry I can’t talk right now” or my favorite, “please leave a message.” I figure if someone truly has legitimate business with me, they’ll leave a message on my voicemail and I’ll get back to them.
But this solicitor has been been particularly persistent and annoying, prompting me to answer the phone during a 20-minute car trip back from Lowe’s to pick up potting supplies. If nothing else, I wanted to answer the call just to make it stop.
So when +1-(959) 207-1043 popped up again, I answered. The caller addressed me by my first name, which set me off from the start. He’s greeting me by name without identifying himself. I didn’t say “yes” when he said my name. I said simply, “What do you want?”
“Why are you being rude to me?” he said. “I’m not being rude to you. I’m just doing my job.”
“I asked you what you want,” I said. “You called my phone 13 times on Saturday and I just want to know why you’re hounding me. I’m not being rude. Just tell me why you’re calling me.”
(And by the way, repeatedly calling someone you don’t know and not identifying where you are from immediately is being very rude, at least in my book. When I used to call people from the newspaper, I’d always identify myself as a reporter and ask if it was a good time. If it wasn’t, I always offered to call back. It’s ridiculous to assume that a person is free or wants to talk just because you are.)
“I’m required by law to call you,” he answered, still skirting my question. “And I don’t understand why you’re yelling at me.”
“I’m not yelling at you,” I said. “You’d know it if I was yelling at you. This is not yelling.”
And it wasn’t. I was perturbed, annoyed and snarky, but I wasn’t yelling. I know what yelling is. Yelling is what my father and many dads of his generation did when their kids did something dumb. I still remember hearing my friend’s father scream, “How could you be so stupid?” from the road after he dented his car when he was about 16.
His Dad was usually so nice and soft-spoken that it was a shock to hear him raise his voice. But it made me feel better to know other Dads yelled too.
Yelling is sometimes the only effective tool you have to convey feelings of anger and complete frustration. I recently told the Curmudgeon that I don’t think he yelled enough when our kids screwed up, that a little fear of your parents isn’t the worst thing when you do something wrong.
But he isn’t the screamer in the family, I am. And though I try not to do it too often, I know what constitutes yelling.
Yelling is screaming at the top of your lungs when you make an errant golf shot and shout, “Fore!” Yelling is trying to get a dog to stop attacking your sister’s Maltese, which you are pet-sitting and will be killed if anything happens to him, on a hiking trail.
I can yell, and I wasn’t yelling at this guy, who may be the world’s most hyper-sensitive telemarketer. I simply wanted to know why he was calling me, something he seemed intent on keeping to himself. But I have news for him. If he thinks I was yelling at him, he’d better toughen up because there are a lot of people out there with way shorter fuses than I have.
“I suppose you’re going to tell me you’re calling from Social Security and my number has been compromised,” I said.
“I’m going to call you when you are a little calmer,” he said, still refusing to tell me who is represented or what he wanted. “Have a nice day.”
I tried calling the number back several times and no one answered, no big surprise. But he hasn’t called back, so maybe he finally got the message. In the meantime, I’m putting my cell phone on the DO NOT CALL list, something I meant to do years ago. If you haven’t done it, here’s how: